Privacy Policy

 
 

At Lotus Property Management (“we,” “us,” “our”), your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website lotuspmc.com or interact with our services.

1. Information We Collect

We collect information to provide and improve our services, communicate with you, and comply with legal obligations.

A. Information You Provide

  • Contact Information: Such as your name, email address, phone number, and mailing address when you fill out a contact form, request a quote, or apply for a rental.

  • Application Information: If you apply for a property, we may collect employment details, income information, rental history, and references.

  • Payment Information: If you make online payments (e.g., rent or service fees), we may collect billing details through a secure third-party payment processor.

B. Information Collected Automatically

When you visit our website, we may automatically collect:

  • Device and Usage Information: Such as your IP address, browser type, operating system, and browsing activity.

  • Cookies and Tracking Technologies: We use cookies and similar tools to enhance site performance and analyze traffic.

2. How We Use Your Information

We use your information for purposes such as:

  • Responding to inquiries and providing requested services.

  • Processing rental applications and managing properties.

  • Sending important updates about your account or lease.

  • Improving website functionality and customer experience.

  • Complying with legal and regulatory obligations.

3. How We Share Your Information

We do not sell or rent your personal data. We may share information with:

  • Service Providers: Vendors that assist with payment processing, maintenance, or communication.

  • Property Owners or Agents: When necessary for rental applications or property management.

  • Legal Authorities: When required by law or to protect our legal rights.

4. Cookies and Tracking

We use cookies to:

  • Enable essential website features.

  • Understand how visitors interact with our site.

  • Personalize your online experience.

You can control cookies through your browser settings. Note that disabling cookies may affect site functionality.

5. Data Retention

We retain personal information only as long as necessary to provide our services and comply with legal requirements. When no longer needed, data is securely deleted or anonymized.

6. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information. However, no online transmission or storage system is completely secure.

7. Your Privacy Rights

Depending on your location, you may have rights to:

  • Access or request a copy of your personal data.

  • Request correction or deletion of your data.

  • Withdraw consent for certain data uses.

  • Lodge a complaint with a data protection authority.

To exercise these rights, contact us at [insert contact email].

8. Third-Party Links

Our website may contain links to other sites. We are not responsible for the privacy practices or content of those external websites.

9. Children’s Privacy

Our website and services are not intended for children under 13. We do not knowingly collect information from minors.

10. Changes to This Policy

We may update this Privacy Policy periodically. The latest version will always be posted on this page with the updated “Last Updated” date.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at:

Lotus Property Management
📍 [Insert Address]
📧 [Insert Email Address]
📞 [Insert Phone Number]